iLending is hiring experienced sales professionals for Loan Consultant Positions. We are looking for full-time, career-oriented individuals who want to join a fun and energetic company. We offer a very competitive base pay plus a monthly bonus program.

At iLending, we believe that success starts with a strong foundation of values. Our team is built on dependability, empowering one another to achieve greatness, and fostering transparency in everything we do. We're passionate about creating a people-focused culture where everyone feels valued, supported, and inspired to contribute their best!

***The role is performed in Office (not remote). We are looking for between 10-12 new team members to start their journey with us in our Englewood, CO office on Monday May 4th. We will begin interviews the week of March 23rd***

In order to be considered for this position, you must reside in one of the following states: AZ, FL, IL, KS, MI, MO, ND, NM, NC, OK, PA, SC, TX, and WI.

GENERAL SUMMARY:

Loan Consultants work directly with consumers to refinance their car loan into a lower interest rate or lower payment depending on the consumers’ goals. This position is responsible for building rapport with consumers, asking probing questions, and offering ancillary products that fit the needs of any situation. Successful candidates are those that thrive in a fast-paced sales environment.

LOAN CONSULTANT ESSENTIAL DUTIES & RESPONSIBILITIES:

• Contact consumers via inbound & outbound phone calls (No cold calling)
• Educate consumers on benefits of refinancing existing auto loans
• Educate consumers on benefits of ancillary products iLending sells
• Complete applications on behalf of interested consumers
• Analyze consumer’s situation and identify potential solutions
• Work with internal pricing analysts to find the best option for the consumer
• Present refinance options and offer ancillary products to consumers
• Assist consumers in gathering documentation to complete refinancing transaction

LOAN CONSULTANT EDUCATION and/or WORK EXPERIENCE REQUIREMENTS:

• Call center experience; preferably in sales
• Strong orientation towards customer service
• Excellent verbal and written communication skills
• Demonstrated ability in overcoming objections
• Financial services or automotive background a plus
• Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)
• Ability to utilize dual monitors while navigating multiple systems
• College degree preferred
• Ability to build relationships within the department, across the company, and with outside partners

PHYSCIAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities perform the essential functions.

• Requires the ability to operate a personal computer, office suites, multi-line phone, calculator and other basic office equipment.
• Requires the ability to concentrate and consistently produce accurate work.
• While performing the duties of this job, the Team Member is frequently required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk or hear.
• The Team Member is occasionally required to stand and walk and walk upstairs.
• The Team Member is occasionally required to stand for long periods of time, stoop, kneel, crouch or crawl.
• The Team Member must be able to occasionally lift and or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.

WORK ENVIRONMENT:

The Work environmental characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level is moderate to loud at times and with obscene language from time to time
• The physical exertion is moderate between work and our fun time activities
• Work is performed in an office setting
• There are frequent Team Member/customer contacts and interruptions from the person or the telephone during work hours.

SALARY & BENEFITS:

• Base hourly rate of $17.31 and weekly bonus based on sales goals
• Total compensation: average in first year $70,000 - $90,000 annually with potential to earn up to $150,000.
• Full-time positions are benefits-eligible the first month after 30 days of employment, which includes:
  • Medical, Dental, Vision, PTO, 401(k) match, Health Savings Account(HSA), Dependent Care Flexible Spending Account, Employer Paid Life and AD&D Insurance, Supplemental Life and AD&D Insurance, Employer Paid Short-Term and Long-Term Disability, Paid Parental Leave, Wellness Program, Financial Wellness Program, Tuition Reimbursement Program

ABOUT US:
Founded in 2006, iLending is a national leader in automotive refinancing. Through strategic partnerships with credit unions, banks, and other financial institutions, the company offers competitive interest rates on auto loans and peace of mind products to tens of thousands of consumers each year.

iLending reserves the right to revise or change job duties and responsibilities as the need arises. All job descriptions inherently reflect the expectation of performing other duties as assigned when the situation calls for it. This position description does not circumvent the ‘At-Will” relationship or constitute a written or implied contract of employment.